Terms of Use

A1Who we are & acceptance of these Terms

• Ravitra ("Ravitra", the "App", "Service") is a mobile application owned and operated by Nishant Chauhan, an individual sole proprietor based in Gurugram, Haryana, India ("we", "us", "our", the "Developer"). Contact: support@ravitra.com.
• These Terms of Use ("Terms") are a binding agreement between you and the Developer. By downloading, accessing, creating an account on, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference.
• If you do not agree, do not use the App.
• Your use of the App is also subject to the Google Play Terms of Service and the policies of any device or platform you use to access it.

A2Eligibility & age

• The App is intended for adults. You must be at least 18 years old to create an account or purchase a subscription.
• By using the App you represent that you meet this age requirement and that you have the legal capacity to enter into these Terms.
• We do not knowingly allow persons under the minimum age to use the App. If we learn a user is under age, we may suspend or delete the account. See the Privacy Policy, "Children's privacy."

A3What the Service is

• Ravitra is a Vedic astrology application. It computes and presents astrological content from birth details you provide, including: birth (natal) charts and divisional charts, planetary periods (dashas), daily and personalized horoscopes, transit and Sade-Sati forecasts, category predictions, a downloadable Janma Patrika PDF report, Kundli Milan (Ashtakoot) compatibility matching, Panchang information, and an AI chat astrologer you can converse with.
• The App is provided for personal, non-commercial use.
• We may add, change, or remove features at any time. We may offer some features free and gate others behind a paid subscription (see A6).

A5Accounts & security

• To use most features you must create an account by signing in with Google.
• You agree to provide accurate information and to keep it current. You are responsible for all activity under your account.
• Keep your device and sign-in credentials secure. Notify us at support@ravitra.com if you suspect unauthorized use of your account.
• One person, one account. You may not share, sell, or transfer your account.
• We may suspend, restrict, or terminate your account if we reasonably believe you have breached these Terms, misused the Service, or created risk or legal exposure for us or other users (see A12).

A6Subscriptions, billing, auto-renewal, cancellation & refunds

• Ravitra offers a single all-access paid subscription that unlocks premium features. Some features remain free; premium features are marked in-app.
• Payments are processed by Google Play Billing. When you subscribe, Google charges your Google Play account. We never receive or store your card, bank, or other payment-instrument details — Google handles all payment processing. We store only a Google Play purchase token and subscription status, which we use to verify and grant your entitlement.
• Price and billing period. You pay the price and billing period (monthly or yearly) shown to you in the App at the time of purchase, confirmed again at the Google Play purchase screen before you confirm.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period, and your Google Play account is charged the then-current price, unless you cancel at least 24 hours before the period ends (per Google Play's rules).
• How to cancel. You cancel your subscription through the Google Play Store (Play Store → Subscriptions → Ravitra → Cancel), not inside the Ravitra app and not by emailing us — we cannot cancel a Google Play subscription on your behalf. After cancelling, you keep access until the end of the current paid period.
• Deleting your Ravitra account does NOT cancel your subscription. If you delete your account but do not cancel in Google Play, Google may continue to charge you. Cancel in Google Play separately.
• Refunds are governed by the Google Play refund policy and are handled by Google, not by us. We do not directly control, issue, or guarantee refunds for purchases made through Google Play. You may request a refund through Google Play subject to Google's terms; where local consumer-protection law grants you additional refund or cancellation rights, those rights are unaffected.
• Free trial. We do not currently offer a free trial. If we introduce one in future, its terms (length, auto-conversion to paid, cancellation) will be disclosed at sign-up.

A7Acceptable use / prohibited conduct

You agree not to:

• use the App for any unlawful purpose, or in violation of these Terms or any applicable law;
• misuse, overload, scrape, crawl, or automate access to the App or its endpoints, or abuse free features (including the free reading or free chat quota);
• reverse-engineer, decompile, or attempt to extract source code, models, or prompts, except to the limited extent such restriction is prohibited by law;
• probe, breach, or circumvent our security, authentication, rate limits, or paywalls, or access another user's account or data;
• upload or transmit content that is illegal, infringing, defamatory, hateful, harassing, sexually exploitative, or that violates others' rights or privacy;
• use the App, or its output, to harm, deceive, threaten, or harass any person, or to provide professional services to third parties (e.g. paid astrology consultations) based on the App's output;
• use the AI chat to attempt to generate unlawful content, to jailbreak or manipulate the underlying AI model, or to extract personal data about others.

We may remove content or restrict access that we reasonably believe violates this section. We also reserve the right to limit excessive or automated creation or correction of birth charts to protect the integrity and reliability of the Service.

A8Your content & the AI chat

• "User Content" means the information you submit — birth details, profile information, chat messages, and anything else you enter.
• You retain ownership of your User Content. You grant us a limited, worldwide, royalty-free licence to store, process, transmit, and use your User Content solely to operate and provide the Service to you — for example, to compute your charts, generate readings, and produce AI chat responses — and as described in the Privacy Policy.
• AI processing disclosure. When you use the AI chat or AI-narrated features, the content you submit (and astrology facts derived from your birth details) is sent to a third-party AI provider, Anthropic (Claude API), for processing to generate a response. Do not submit information in chat that you do not want processed this way. Under the applicable AI-provider API terms, your inputs are not used to train the provider's models — Anthropic does not use data submitted through its commercial API to train its models by default, and we have a Data Processing Addendum with Anthropic. See the Privacy Policy for details and retention.
• Do not submit sensitive information you don't need to. Because chat is free-text, please avoid sending health, financial, government-ID, or third-party personal details you don't want stored or AI-processed.
• Other people's birth details (Kundli Milan). If you enter another person's birth details — for example, to run a Kundli Milan compatibility match — you confirm that you have that person's permission (or are otherwise lawfully entitled) to provide their details, and that you use the results only for your personal, non-commercial purposes. Their details are processed and protected as described in the Privacy Policy.
• You are solely responsible for your User Content and represent that you have the right to submit it.

A9Intellectual property

• The App, its name and branding, design, code, astrological engine, report layouts, prompts, and all content we provide (excluding your User Content) are owned by the Developer or our licensors and are protected by intellectual-property laws.
• We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial use, subject to these Terms.
• You may not copy, redistribute, resell, sublicense, publicly display for commercial purposes, or create derivative works from the App or its content, except that you may keep and share your own generated reports (e.g. your Janma Patrika PDF) for your personal use.
• Third-party names, marks, and libraries remain the property of their owners.

A10Third-party services

• The App relies on third-party services to function — including Google (sign-in, Play billing, cloud infrastructure, push messaging), an AI provider (Anthropic), and a database/hosting provider (Supabase). These are listed in the Privacy Policy.
• Your use of some third-party services (e.g. Google Play, Google account) is also governed by their terms and privacy policies. We are not responsible for third-party services we do not control, but we choose them and impose data-protection obligations where required.

A11Disclaimers of warranty

• The App is provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent permitted by law.
• We do not warrant that the App will be uninterrupted, timely, secure, error-free, or that any content — astrological or otherwise — is accurate, reliable, complete, or fit for any particular purpose.
• Without limiting A4, we expressly disclaim any warranty that astrological readings, predictions, compatibility results, or AI responses are correct or will come true.
• Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable law (including mandatory consumer-protection rights in your jurisdiction).

A12Limitation of liability

• To the maximum extent permitted by law, the Developer will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or opportunity, arising out of or relating to your use of (or inability to use) the App or its content — even if advised of the possibility.
• To the maximum extent permitted by law, the Developer's total aggregate liability for all claims relating to the App is limited to the greater of (a) the total amount you paid to us (via Google Play) for the subscription in the twelve (12) months before the event giving rise to the claim, or (b) ₹5,000 (Indian Rupees five thousand).
• These limits do not apply to liability that cannot be excluded or limited under applicable law — for example, liability for death or personal injury caused by negligence, for fraud, or any non-excludable statutory consumer rights (including under Indian law and, where applicable, EU/UK consumer law).

A13Indemnity

• To the extent permitted by law, you agree to indemnify and hold harmless the Developer from any third-party claims, losses, liabilities, and reasonable expenses (including legal fees) arising out of your misuse of the App, your violation of these Terms or of any law, or your infringement of any third party's rights. This clause does not apply to the extent a claim results from our own wrongdoing, and is subject to any limits under applicable law.

A14Termination

• You may stop using the App at any time and may delete your account in-app at any time (Settings → Delete account), which erases your personal and astrological data as described in the Privacy Policy. Remember: deleting your account does not cancel a Google Play subscription (see A6).
• We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service.
• Sections that by their nature should survive termination (including A4, A8 licence-back for content already processed, A9, A11, A12, A13, A15, A16) survive.
• On termination, data handling follows the Privacy Policy retention section (note: certain billing/tax records are retained as required by law even after account deletion).

A15Governing law & dispute resolution

• These Terms are governed by the laws of India, without regard to conflict-of-laws rules.
• Subject to the paragraph below, the courts at Gurugram, Haryana shall have jurisdiction, and you and we consent to that venue.
• Nothing in this clause limits any right you may have, as a consumer, to bring proceedings before or seek relief from the consumer dispute redressal commissions under the Consumer Protection Act, 2019, or any other statutory forum whose jurisdiction cannot be excluded by agreement. If you are a consumer resident outside India, nothing in these Terms removes the protections given to you by the mandatory law of your country of residence.
• Informal resolution first. Before starting any formal proceeding, please contact us at support@ravitra.com so we can try to resolve the matter. We will make a good-faith effort to resolve any dispute within thirty (30) days of receiving your notice. We do not require you to submit to binding arbitration; this step is voluntary and does not waive or delay your right to approach a consumer forum or a court at any time.
• Users outside India. Nothing in this section deprives you of the protection of mandatory consumer-protection laws of the country where you live that cannot be contracted away. If you are a consumer in the EU, UK, or another jurisdiction with such protections, you may also have the right to bring proceedings, or benefit from the mandatory laws, of your home country, and those rights prevail over this clause to the extent of any conflict.

A16General

• Severability. If any provision of these Terms (including any part of the liability limits in A12) is held invalid or unenforceable, that provision is enforced to the maximum extent permissible and the remaining provisions stay in full force.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms. We may assign them as part of a transfer of the App or business (with notice, and subject to the Privacy Policy).
• Entire agreement. These Terms, the Privacy Policy, and any in-app purchase terms shown at the point of purchase are the entire agreement between you and us about the App.
• Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control (e.g. outages of third-party services, natural events, acts of government).

A17Changes to these Terms

• We may update these Terms from time to time. If we make material changes we will update the "Last updated" date and, where appropriate (or where required by law), notify you in advance in-app or by the contact details on your account.
• Your continued use of the App after changes take effect means you accept the updated Terms. If you do not agree, stop using the App and delete your account.

A18Contact

• Questions about these Terms: support@ravitra.com.
• Legal/registered publisher details: Nishant Chauhan, Gurugram, Haryana, India.